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Enter & View

Healthwatch Leicestershire has the power to enter and view adult health and social care premises to get a feel for how they are delivering services.

Enter & View visits are conducted by a small team of trained volunteers. Their role is to find out how services are being run and to make recommendations on where improvements can be made.

The visits are usually ‘announced’, which means we have arranged the visit with the service provider. 

We can also carry out ‘unannounced' visits where needed, which means the the team of volunteers enter and view premises without prior notice.

Enter & View visits can happen if people tell us there is a problem with a service. 

They can also take place if a service has a good reputation. This is so we can learn what they do well and share this with those who plan, run and regulate local services.

We produce a report for each of our Enter & View visits; these are available for you to read in the report section.