Healthwatch Leicestershire enables people to share their views and concerns about their local health and social care services and understand that their contribution will help build a picture of where services are doing well and where they can be improved.
Healthwatch provides people with information about their choices and what to do when things go wrong; this includes either signposting people to the relevant provider, or itself providing (if commissioned by the local authority) support to individuals who want to
complain about NHS services.
The priorities for Healthwatch Leicestershire are currently set by the Interim Leadership Group and through listening events, but will eventually be decided by the new Healthwatch Board. The priorities will be based on local needs and Healthwatch intelligence. The aim of Healthwatch is to reduce inequalities in health and social care services. Healthwatch wants equal access, treatment and outcomes for all communities.